Transport Canberra and City Services


Bin assistance


ACT residents who live in a property where no one is physically able to take their bin(s) to the kerbside for collection due to chronic illness, frail age or disability can apply for bin assistance.

On the scheduled collection day the Collection Contractor will retrieve the bin from the designated area, empty it, and return the bin to the designated area. This is a free service for eligible people.

Who is eligible?

ACT residents who live in a property where no one is physically able to take their bin(s) to the kerbside for collection due to chronic illness, frail age or disability can apply for assistance. If an able-bodied person lives at the premises you will not be eligible for this service.

ACT NoWaste may require medical or other information to support your application and reserves the right to withdraw or refuse assistance.

How do I apply?

To apply for bin assistance complete the Bin Assistance Application or contact Access Canberra on 13 22 81.

You can also notify the ACT Government of a change of address online.

The ACT Government is committed to improving the accessibility of web content. To provide feedback or request an accessible version of a document please contact us or phone 13 22 81.

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

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