Transport Canberra and City Services


Frequently asked questions

What is the ACT Government offering with the green bin program?

For a one-off fee of $50, residents in the designated program suburbs who want to participate will get a 240 litre lime green lidded bin (same size as the recycling bin) and a fortnightly pick-up service.

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How do I get a green waste bin?

Register online for your green waste bin.

If you need assistance to register, contact Access Canberra on 13 22 81.

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I live in a multi-unit development. Can I get a green waste bin?

Green bin services may be available for apartments and townhouses. If you have your own red and yellow bins you can register directly online. If you have a shared waste service, talk to your strata or body corporate manager to find out more.

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What if I am renting?

You can still apply for a green waste bin if you are renting, however the green waste service is registered to the property address and must remain with the property, even if you move.

If you move and the new property does not have a green waste bin, you will have to register and pay again.

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Will I have to pay?

A one-off registration fee of $50 will be required at the time of registering, with your green waste bin collected every fortnight. Concession card holders with one of the below concession cards will receive their green waste bin for no charge.

  1. ACTION Gold Card
  2. Department of Veteran Affairs Gold card
  3. Centrelink Pensioner Concession Card
  4. MyWay Seniors Card (for people who are aged 70 years and above)
  5. Department of Veteran Affairs Pension Card

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When will I get my green waste bin?

Bin registrations received before 21 April will be delivered by 26 April 2019.

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When will my green waste bin be collected?

Green bins will be will be collected on alternate fortnights to the recycling bin service.

Check Fix My Street for current information on collection days.

View the Bin Collection Calendar.

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Are there any delays to existing green bin collection services?

All residents in the ACT who currently have their own domestic yellow and red bins are able to register for a green waste bin.

Residents with existing green bin services in Belconnen, Tuggeranong and Weston Creek are asked to continue putting their green bin out per the current schedule up to, and including, 31 March and then change over to the new schedule from 1 April.

For some residents this may mean two services may be scheduled close together, while other suburbs may experience more of a gap between the date that would have been scheduled in the old calendar and the starting date of their new service.

To assist in the transition period, an additional green waste collection has been scheduled in the following suburbs, where there will be a delay of more than four business days.

Suburb/s Extra collection
Richardson, Calwell Tuesday 26 March 2019
Theodore, Bonython Wednesday 27 March 2019
Isabella Plains Thursday 28 March 2019 

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Who can get a green waste bin?

All residents in the ACT who currently have their own domestic yellow and red bins are able to register for a green waste bin.

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What will happen to the green waste?

Green waste will be collected by a commercial contractor from the kerbside and transported to a green waste facility for processing into mulch which will be available for sale to the public through commercial providers.

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Will this include kitchen waste?

No. Food scraps should not be placed into your green waste bin.

What can I put into a green waste bin?

Green waste refers to garden vegetation waste which includes:

  • garden prunings
  • leaves
  • grass clippings
  • weeds
  • small branches (no longer than 45cm and a diameter of 10cm)
  • flowers.

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What should not be put into a green waste bin?

  • Syringes and medical waste
  • Stumps and logs
  • Plastic bags (this includes biodegradable bags)
  • Construction materials
  • Food (including fruit from trees)
  • Sawdust and ash
  • Animal waste
  • Timber
  • Rocks
  • Soil
  • Garbage waste
  • Recyclable waste
  • Bricks

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Contact details

Telephone enquiries: 13 22 81

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The ACT Government is committed to improving the accessibility of web content. To provide feedback or request an accessible version of a document please contact us or phone 13 22 81.

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

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