Transport Canberra and City Services


Current bulky waste collections for concession card holders

Current bulky waste collections for concession card holders

Eligible concession card holders in the ACT can currently access one free bulky waste collection per year. Please note this service is currently only available to eligible concession card holders. The service will be available to other residents in accordance with the rollout schedule.

To be eligible for the free service a resident of the household must hold either:

  • a current Centrelink Pensioner Concession Card
  • an ACTION Gold Concession Card
  • a MyWay Seniors card (for cardholders who are aged 70 years and above) or
  • a Department of Veterans Affairs Gold Card.

You'll have to show your concession card and proof of address to access the service.

Please use the details below to book your bulky waste collection service.

Phone: 6249 7974
Email: bulkygoods@gmail.com
Fill in a bulky waste application form online

Collections will normally be provided within two weeks of a booking, subject to demand.

How do I prepare for the collection?

Keep all bulky waste inside your property boundary and in an easily accessible location.

If you live in a multi-unit development, contact your body corporate or managing agent to identify a suitable location for placement of goods for collection.

You must be present at the time of the collection (unless prior arrangements are made at the time of booking your collection).

The maximum amount of bulky waste to be collected per dwelling is two cubic metres (a double bed ensemble or two white goods or a three seater sofa).

Each item must weigh no more than 46kg and must be able to be lifted and handled by two members of staff.

What can be collected?

Bulky Waste

Bulky items that can be collected

  • Furniture and household appliances.
  • Tools and including garden tools/equipment.
  • Timber up to two metres in length.
  • White goods and sinks.
  • Building materials/products (excluding rubble).
  • Metal products/scrap metal.
  • Electrical equipment.
  • Blankets, linen and Manchester.
  • Lighting.
  • Automotive parts.
  • Camping and outdoor equipment.
  • Televisions or computers.

Items that won't be collected

  • More than 2m3 metres of waste.
  • Items weighing more than safe manual handling limits.
  • Household chemicals or hazardous wastes, fireworks, ammunition or explosives.
  • Sheet glass and mirrors.
  • Asbestos sheeting or asbestos products.
  • Gas bottles or fire extinguishers.
  • Dirt or mixed fill material.
  • Tyres.
  • Sharps, needles or sharps containers.
  • Timber over two metres in length.
  • Garden (grass clipping, prunings) or household organic waste (food).
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We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

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