Domestic Animal Services

Independent review into dog management

A report on the findings of an Independent Expert Review into the Management of Dogs in the ACT has been released.

The Review provides 34 recommendations to assist Domestic Animal Services (DAS) in becoming an Australian and international leader in dog management.


Every day, Domestic Animal Services (DAS) returns lost dogs to their owners, feeds, houses and walks the dogs before their families come to get them and re-homes the dogs whose owners never come.

It's a tough but very rewarding job.

Visit or call DAS if you:

If you have found a lost or roaming dog, there are a few ways you can help return it safely home. Visit the lost dogs page for more information.

The friendly staff at DAS can also help you with dog exercise maps, keeper's licence applications, and can give advice regarding animal nuisance matters.

You can speak to one of the DAS rangers by calling Access Canberra on 13 22 81 during business hours and asking for DAS.

To report a dog attack or injured dog or cat please call 13 22 81. DAS rangers that are on-call will attend emergencies outside office hours.

If the matter is urgent then the most appropriate contact point is police on 000.  ACT Policing has an immediate response capability for these types of situations.

DAS Rangers have a response capability, however they are not well placed for immediate attendance.

Location and open hours

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DAS' office and shelter facilities are located on Mugga Lane, Symonston.

Please note: Only cheque or cards (excluding American Express and Diners Club) will be accepted at this location.

Enlarge map

Members of the public can visit these facilities during public access hours.

Public access hours:

Day

Hours

Monday

10 am - 4.30 pm

Tuesday

10 am - 4.30 pm

Wednesday

Closed

Thursday

10 am - 4.30 pm

Friday

10 am - 4.30 pm

Saturday

10.30 am - 2.30 pm

Sunday

Closed

Public Holidays

Closed

DAS rangers patrol and respond to complaints from the public seven days a week. Don't be surprised if you see a ranger patrolling prohibited areas at any time of the day or night.

Are you considering purchasing a dog from DAS?

When you choose a dog from DAS, you're giving them a new start and in return, you'll get a new best friend.

When you adopt from DAS you'll receive expert advice from the knowledgeable staff and have peace of mind knowing your new best friend has been temperament tested, health checked, micro-chipped and registered.

Get to know your new best friend before bringing them home.

To help you find the perfect dog, you're able to visit DAS and get to know the dogs in a safe, grassy exercise area. Come back with the family, a friend or on your own just to have a play.

If you already own a dog, bring them in to meet their new friend - to make sure the entire family will get along.

View the dogs impounded at the DAS shelter.

Surrender your dog to DAS

Owners wanting to surrender their dog to DAS are to attend the office during DAS opening hours. They will be asked to complete a form which will outline the dog's history to assist Rangers in their assessment of the dog's suitability for rehoming. A surrender fee for each dog is applicable. This fee may be reduced or waived where the owner would otherwise suffer hardship.

Dogs at the DAS shelter

View the dogs at the DAS shelter.

Volunteer Dog Walkers

Volunteer dog walkers are an essential part of Domestic Animal Services (DAS) because they provide much needed exercise, socialisation and training for the dogs at our Shelter. By volunteering to walk dogs at the shelter you are improving the quality of life for the dogs and improve their chances of finding a life-long home.

If you wish to find out more information about the DAS volunteer dog walker program please contact TCCS.AnimalManagement@act.gov.au. All volunteers are required to attend an induction session prior to exercising the dogs.

The ACT Government is committed to improving the accessibility of web content. To provide feedback or request an accessible version of a document please contact us or phone 13 22 81.

We acknowledge the Traditional Custodians of the ACT, the Ngunnawal people. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.