How to apply
Applications to access government information held by Transport Canberra and City Services (TCCS) can be submitted online, by email, or by post at Freedom of Information requests, Transport Canberra and City Services, GPO Box 158, Canberra City, ACT 2601.
To improve the timeliness of response to your application, it is recommended that you direct an application to the ACT Government directorate most likely to hold the information you are seeking access to.
Access applications can also be made directly to the relevant ACT Minister’s office.
Check the relevant websites to make sure Transport Canberra and City Services is the directorate most likely to hold the information you are looking for. You may need to submit application forms to more than one directorate, depending on the nature of the information.
In the event that your application is submitted to TCCS, and it is identified that the information you are seeking access to may be held by another directorate, TCCS will work with that directorate transfer your application to that directorate. Should this occur, TCCS will contact you directly based on the information you have provided in your application and advise on the next steps.
For an access application to be complete, it must:
- contain an email address or postal address in which notices under the FOI Act can be provided to you and
- include enough detail about in the type of information you are requesting to enable TCCS to identify the relevant government information.
If your application is for access to your own personal information you must include evidence of your identity. Acceptable forms of identification include:
- Drivers licence
- Proof of identity card
- Proof of age card
- Working with vulnerable people’s card.
Where a request relates to the personal information of a person you are acting on behalf of, you are required to attach evidence of your identity as well as a signed consent form from that person.
You may also wish to include a statement about your views on the public interest in disclosing the government information you are seeking. Any statement made about your views on the public interest will be taken into consideration by the Information Officer before a decision is made on your application.
Application forms