Frequently asked questions

What is the ACT Government offering with the green bin pilot scheme?

The ACT Government will commence the pilot with a staged rollout of garden waste bins, with pick-ups commencing in Weston Creek and Kambah at the end of April 2017 followed by Tuggeranong later in the year.

A lime-green lidded bin for garden vegetation waste is a community service that Canberrans have said would make their lives easier – it will provide a convenient way for residents to keep their yards beautiful, and their streets neat and tidy.

Households in the designated suburbs of Chapman, Duffy, Fisher, Holder, Rivett, Stirling, Waramanga, Weston and Kambah, who want to participate, will get a 240L lime-green lidded bin (same size as the recycling bin) and a fortnightly pick-up service.

How do I get a lime-green lidded green waste bin?

If you wish to opt-in to receive your green waste bin, please register through the smart form via Access Canberra at the following link www.act.gov.au/greenbins or alternatively you can contact Access Canberra on 13 22 81 who can assist you with your application.

Please note that you must register for the service even if you previously expressed interest in the green waste pilot.

The first suburbs of Canberra to be able to opt-in for a green bin are those residents living in Weston Creek and Kambah. Suburbs include:

Weston Creek/Kambah

Chapman, Duffy, Fisher, Holder, Rivett, Stirling, Waramanga, Weston and Kambah.

The ACT Government will let residents know when they will be able to register for a green bin in other suburbs of Tuggeranong listed below.

Tuggeranong

Banks, Bonython, Calwell, Chisholm, Conder, Fadden, Gilmore, Gordon, Gowrie, Greenway, Isabella Plains, Macarthur, Monash, Oxley, Richardson, Theodore and Wanniassa. 

I live in a multi unit development can I get a green waste bin?

Multi unit developments such as apartment complexes, units or townhouse complexes that have a shared domestic or recyclable waste service will need to contact their body corporate or strata manager, who can contact ACT NOWaste on 13 22 81 to determine the number of green waste bins required for your multi unit development.

What if I am renting?

You can still apply for a green bin if you are renting. The green waste service is registered to an address. If you move within the pilot area and the new residence doesn’t have a green waste bin then you will have to register and pay again.

Will I have to pay?

A one-off registration fee of $50 will be required at the time of registering, with bins collected every fortnight. Concession card holders with one of the below concession cards will receive their bin for free.

  1. ACTION Gold Card
  2. Department of Veteran Affairs Gold card
  3. Centrelink Pensioner Concession Card
  4. ACTION My Way Card for over 70's
  5. Department of Veteran Affairs Pension Card

When will I get my green lidded green waste bin?

Once you register to receive your lime-green lidded green waste bin it will be delivered to your residential address in March 2017.

For registrations after March 2017 we will deliver bins within five working days.

When will my green lidded green waste bin be collected?

Collections for the green lidded green waste bin will commence at the end of April 2017, residents will be advised of individual dates closer to the commencement of service.

Who can get a green waste bin?

Only residents in the pilot suburbs of Chapman, Duffy, Fisher, Holder, Rivett, Stirling, Waramanga, Weston and Kambah will be able to participate in the pilot project.

The pilot will be reviewed after one year and the next regional roll-out will be Tuggeranong in 2017. Other suburbs are expected to follow to ensure the program is rolled out effectively across the territory.

The pilot suburbs of Weston Creek and Kambah were chosen to provide the Government with a good sample size of residents in an established region of Canberra.

This will provide the Government with an understanding of how many waste trucks will be required for a city wide rollout, the impact that a city wide rollout may have on existing waste facilities, the regularities of pickups and the need for infrastructure to cater for a broader rollout.

The Government wants this to work, and the only way to do this is through a staged approach.

It is anticipated that if the pilot program goes successfully every Canberra household progressively will be able to have a green bin to dispose of their garden waste.

What will happen to the green waste?

Green waste will be collected by a commercial contractor from the kerbside and transported to a green waste facility for processing into mulch which will be available for sale to the public through commercial providers.

Will this include kitchen waste?

No, food scraps should not be placed into your green waste bin.

What if I don’t want a lime-green lidded green waste bin?

You will not have to have a green bin if you don’t want one. This will be an opt-in service to ensure only those households who want to have a green bin will get one.

What can I put into a green waste bin?

Green waste refers to garden vegetation waste which includes

  • prunings
  • leaves
  • grass clippings
  • weeds
  • small branches(no longer than 45 centimetres and a diameter of 10 centimetres)

What should not be put into a green lidded green waste bin?

  • syringes and medical waste
  • stumps and logs
  • plastic bags
  • construction materials
  • food
  • sawdust and ash
  • animal waste
  • timber
  • rocks
  • soil
  • garbage waste
  • recyclable waste
  • bricks

Why will it be opt-in?

This gives residents a choice to opt-in for a lime-green lidded green waste bin, and the residents who do not wish to opt in will not be affected by the households that wish to receive a green waste bin.

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